Investor Charter
Your rights and responsibilities as a mutual fund investor.
Last updated: 17 September 2026
Your rights
- Receive the latest scheme documents (SID, SAI, KIM) before investing.
- Receive allotment information and account statements from the AMC or RTA within prescribed timelines.
- Receive redemption proceeds and dividend (IDCW) payouts within regulatory timelines, with interest for delays where applicable.
- Know the commission received by the distributor on your investments, shown in your CAS.
- Invest in direct plans without any distributor.
- Update nominee, bank and contact details, and change distributors.
- Raise grievances and have them resolved as per the escalation matrix.
Your responsibilities
- Read scheme documents and understand the risks.
- Complete KYC and keep contact details and nominations current.
- Pay only through your own bank account, directly to the mutual fund.
- Do not share passwords, OTPs or signed blank forms with anyone.
- Review account statements and report discrepancies promptly.
Service timelines (indicative)
| Service | Timeline |
|---|---|
| Redemption proceeds | Within 3 working days (as per SEBI norms, with exceptions) |
| IDCW payment | Within 7 working days of record date |
| Account statement | On transaction and periodically |
| SEBI SCORES complaint | Entity to resolve within 21 days |
The full investor charter for mutual funds is available on the websites of SEBI, AMFI and individual AMCs.
