Grievance Redressal
How to raise a complaint and how it is escalated.
Last updated: 17 September 2026
Our commitment
We aim to acknowledge every complaint within 2 working days and resolve it within 7 to 10 working days. Please share your name, PAN (last four digits only), folio or policy number and a description of the issue.
Level 1: RAH Associates
| Grievance officer | Ashok Gupta, Proprietor |
|---|---|
| Phone | +91 94250 07928WhatsApp+91 88896 44106Mobile |
| ashokgupta.iap@gmail.com info.ashoklicdhl@gmail.com | |
| Address | R-5, Above LIC CBO-2, GTB Complex, Bhopal, Madhya Pradesh 462003 |
| Hours | Mon to Fri: 10:00 AM to 6:00 PM |
Mutual fund escalation matrix
If you are not satisfied with our response, you may escalate in this order.
RAH Associates
Call +91 94250 07928 or email ashokgupta.iap@gmail.com.
AMC or RTA
Investor service desk of the AMC, or CAMS / KFintech. Contact details are in your account statement.
AMFI
For complaints against distributors, write through amfiindia.com.
SEBI SCORES
Lodge a complaint at scores.sebi.gov.in or the SEBI SCORES app.
SMART ODR
Online dispute resolution through smartodr.in.
Insurance escalation matrix
RAH Associates
We help you raise the issue with the insurer.
Insurer's grievance officer
Details are on your policy document and the insurer's website.
Bima Bharosa (IRDAI)
bimabharosa.irdai.gov.in or toll-free 155255.
Insurance Ombudsman
Register a grievance
Fill in the form and it will open in WhatsApp for quick delivery. You can also email the same details to ashokgupta.iap@gmail.com.
